Privacy Policy
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Privacy Policy
Version: 2.0
Effective Date: December 2025, Last Updated: November 2025
- INTRODUCTION
1.1 Commitment to Privacy
BlessPay (“we,” “our,” or “us”) is committed to protecting your privacy and securing your personal information when you use our website, mobile app, and related services (the “Platform”).
1.2 Scope
This Policy applies to:
- Members (donors)
- Registered organizations
- Website visitors
- Mobile app users
1.3 Consent
By using BlessPay, you consent to this Privacy Policy.
- INFORMATION WE COLLECT
2.1 Information You Provide
Member (Donor) Data
- Name, email, phone number
- Login credentials (encrypted)
- Payment details (processed by Paystack)
- Ghana Card (optional)
- Profile preferences
- Donation history
Organization Data
- Registration and incorporation documents
- TIN and tax details
- Bank details
- Signatory ID documents
- Utility bills and location photos
- Logos and branding materials
- AUTOMATICALLY COLLECTED DATA
We automatically collect:
- Device type and browser data
- IP address and log files
- Usage behavior (pages visited, session time)
- Location inferred from IP
- Cookies for platform experience
- INFORMATION FROM THIRD PARTIES
We may receive data from:
- Paystack
- Google OAuth
- Public government registries
- HOW WE USE YOUR INFORMATION
We use your information to:
- Operate and maintain the platform
- Process transactions
- Verify identity
- Prevent fraud
- Meet legal requirements
- Communicate with you
Marketing messages are only sent with your consent.
- AUTOMATED DECISIONS
We use automated systems for:
- Risk scoring
- Fraud detection
- Transaction limit enforcement
You can request human review of automated decisions.
- INFORMATION SHARING
We share data with:
- Paystack
- Verified recipient organizations
- Hosting and service providers
- Regulators when required
We do not sell your data.
- DATA SECURITY
We protect your data using:
- SSL encryption
- Encrypted databases
- Access controls
- Secure cloud infrastructure
- PCI-compliant payment systems
You are responsible for keeping your login credentials safe.
- DATA BREACH
If a data breach occurs:
- You will be notified within 72 hours
- Regulators will be informed when legally required
- You will receive guidance on protective steps
- DATA RETENTION
We retain data for:
- Legal compliance
- Regulatory requirements
- Fraud prevention
Key periods:
- Transaction records – 7 years
- KYC documents – 7 years
- Logs – 7 years
- YOUR RIGHTS
Under Ghana’s Data Protection Act, you may:
- Access your data
- Correct it
- Request deletion
- Restrict processing
- Request data portability
- Withdraw consent
- YOUR RIGHTS
Under Ghana’s Data Protection Act, you may:
- Access your data
- Correct it
- Request deletion
- Restrict processing
- Request data portability
- Withdraw consent
Requests go to: privacy@blesspay.app
- COOKIES
We use:
- Essential cookies
- Functional cookies
- Analytics cookies
You may manage cookies via your browser.
- THIRD-PARTY SERVICES
BlessPay integrates with:
- Paystack
- OneSignal
We are not responsible for their privacy practices.
- CHILDREN
BlessPay is not intended for users under 18 years old.
We do not knowingly collect data from children.
- INTERNATIONAL DATA TRANSFERS
Data may be processed outside Ghana with strong safeguards in place.
- POLICY UPDATES
We may update this Policy and will notify you by:
- In-app alerts
- Website notifications
Continued use means acceptance.
- Contact Us
Privacy Officer
BlessPay
- privacy@blesspay.app
Support: support@blesspay.app
- REGULATOR
Data Protection Commission of Ghana
Website: https://dataprotection.org.gh